Tag Archives: eliant

The New Home Company - Larry Web and Team

The New Home Company Team: (from left), Fabienne Smolinski, VP, People, Larry Webb, CEO, Joan Marcus-Colvin, Senior VP Marketing & Design, and AJ Jarvis, President, Southern California. Photo: Mike Cunningham, The New Home Company (via builderonline.com)

Who are we? and What do we want to be?

Every member of The New Home Company team asks themselves these two simple questions when they step into the office or the job site. The answers are the same: We are how and where our customers want to live. And we want to continue to be that.

For CEO Larry Webb and the management team at The New Home Company, these daily questions drive a culture that has created one of the fastest-growing public builders of the past decade. Impressive, especially for a company that incorporated in 2009.

These two questions drive The New Home Company’s culture in everything they do: across divisions of hierarchy, geography, discipline, and focus, these questions pull everyone together. They fuel the team and focus them on a common goal. They are measurable and actionable. These are the keys to authentic corporate culture in any industry – and The New Home Company is a perfect example.

Continue reading about The New Home Company’s culture via builderonline.com.

 

The New Home Company has been a Constellation partner since 2010, utilizing our NEWSTAR Enterprise software solution to manage their business behind-the-scenes. From sales management to home production to customer relationships, NEWSTAR empowers The New Home Company to communicate and manage projects across their functional teams and construction divisions. Ask us how.

The New Home Company was recently recognized in Inc. Magazine Founder’s 40: some of he fastest-growing public companies that continue to act like startups.

Join The New Home Company’s management team at the 2015 Housing Leadership Summit May 11-13 in Miami. In attendance: Larry Webb, CEO, Fabienne Smolinski, VP, People, Joan Marcus-Colvin, Senior VP Marketing & Design, and AJ Jarvis, President, Southern California. Constellation is the digital sponsor of the event, and our management team will also be in attendance – join us!

The New Home Company was recently recognized at the 2015 Eliant Homebuyers’ Choice Awards. CEO Bob Mirman presented The New Home Company with “The Eliant” award for Best Overall Customer Experience for a multi-divisional builder. Constellation was a proud gold sponsor of the Homebuyers’ Choice Awards. Congratulations to The New Home Company and all the award winners.

The New Home Company rang the closing bell at the NYSE on February 5, 2015. NEW HOME (NYSE: NWHM) became a publicly traded company in January 2014.

Posted in Awards, Blog, Case Study, Customer Service, Events, Media Coverage, NEWSTAR | Tagged , , , , , , , , , , , , , , | Comments Off

Eliant Homebuyer's Choice Awards 2015

Each year, Eliant tallies the results of more that 72,000 homebuyer surveys to determine the winners of the Homebuyers’ Choice Awards. Last week, they presented the flagship “The Eliant” award, as well as medium, large, and high-volume winners from the six core categories of homeowner experience:

  1. The Purchase Experience
  2. The Design Selection Experience
  3. The Construction Experience
  4. First-Year Customer Service Experience
  5. First-Year Quality
  6. Highest Percent of Sales from Referrals

 

MBK Homes and The New Home Company took home “The Eliant” awards for single-division and multi-division excellence, respectively.

Customers of 128 builders were surveyed, and Eliant honored 43 of those builders last week. As a gold sponsor of the event, Constellation was on-hand to congratulate the award winners. Our homebuilder partners make up a large portion of this list, and we are thrilled to see them maximizing their customer relationship management modules built into NEWSTAR, FAST and BuildTopia. We’ve recently added a new platform that allows for a truly customize homeowner experience: Conasys Homeowner Care.

Congratulations to all the winners of the 2015 Eliant Homebuyers’ Choice Awards!

Benchmark Communities
Birchwood Properties
Brookfield Residential
Castle & Cook Homes
Classic Homes
Foxridge Homes
Gentry Homes
GL Homes of Florida
Grand Homes
MBK Homes
McCaffrey Homes
Minto Florida
Rendition Homes (HistoryMaker Homes)
Robson Communities
Rosewood Homes
Ryland Homes
Sabal Homes
The New Home Company
The Olson Company
Tim Lewis Communities
TRI Pointe Homes
Van Daele Homes
Wathen Castanos Hybrid Homes
William Lyon Homes
Woodside Homes

 

To learn more about Eliant’s Homebuyer’s Choice Award winners and criteria, read the press release and visit their website.

Posted in Awards, BuildTopia, Customer Service, FAST, Home Ownership Guides, NEWSTAR, Warranty | Tagged , , , | Comments Off