Homeowner care for home builders and developers

Conasys

What is Conasys?

The Conasys Homeowner Care Platform was built specifically for new home builders and developers, offering fully interactive homeowner and builder specific portals that enhance the homeowner experience. Homeowners can access a wealth of information from any device through engaging and intuitive web portals, allowing home builders to provide first in class homeowner care initiatives.

  • An interactive homeowner portal provides room-by-room access to unit-specific information including appliances, operating manuals, maintenance schedules, and warranty information
  • A builder portal allows access to detailed project information like trades and specifications, homeowner contacts, service requests, messaging, deficiency reporting, and more.
  • A service request management system tracks and manages warranty-based homeowner service requests.
  • A deficiency review app to automate your pre-delivery inspection process and key-release sign-off.

How Conasys Works

There are 8 key components that support homeowner and vendor interactions upon signing the contract. Hover over each component for more details.

Customized collateral is designed to help you leverage your investment throughout the sales process

For the builder

Sales and Marketing Kit

Providing room-by-room access to unit-specific information (appliances, home components, operating manuals, warranty information, neighborhood amenities)

For the builder

Homeowner Portal

Providing detailed project information, service request data, deficiency reporting.

For the builder

Builder Portal

Enhance the efficiency and effectiveness of your pre-delivery inspection process

For the builder

Deficiency Management

Streamline communication with your internal team and external vendors

For the builder

Work Order Management

Complimentary printed guides are provided as an offline companion to the online interactive homeowner portal

For the builder

Product Guides and Manuals

Regular emails and alerts at all major Warranty Milestones

For the builder

Maintenance Reminders & Warranty Milestones

Provide implementation analytics across a variety of metrics and translate complex project and vendor data into actionable information

For the builder

Detailed Reports

Contract Signed

Construction

Inspection

Customer Care

Benefits:

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Enhance Your Brand

Our interactive web portals are fully branded and are accessed via your website(s), meaning your brand is beautifully represented and reinforced.

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Increase Engagement

Our suite of communication tools will enhance the interaction between you and your homeowners and build trust into your relationship.

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Ease Your Workload

Our team populate each portal, then present them online in a format your homeowners will love. Spend less time dealing with service calls and none-warrantable requests.

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Mitigate Your Risk

Our platform minimizes the risks inherent to new home construction through clear documentation & sign-offs.

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Optimize Future Decisions

Learn which products were most efficient and effective when making decisions on your next project.

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Customer Experience

Build long lasting relationships with your customers.

Benefits:

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Know Your Home

Our fully searchable homeowner portal offers room-by-room access to a full home profile that can be accessed from ay device, at any time.

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Reminders & Alerts

Your homeowners will receive a reminder when recommended maintenance is due and an alert when each warranty milestone is reached.

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Simple Communication

A simple, 1-click service request system and message center that allows your homeowners to connect with you quickly and easily.

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The Companion Guide

Each portal comes with a home-specific and elegant printed guide - the perfect offline companion to the online portal.

What Our Happy Customers Have to Say

Request Demo

  • Intracorp is committed to providing an extraordinary experience to our Homeowners.  Our partnership with CONASYS and its Homeowner Portal platform adds to this experience, providing a market leading tool for Homeowners to have an always-available, resource for accessing information on their individual home. 

    https://constellationhb.com//images/default-source/default-album/don-forleen.png?sfvrsn=0

    Don Forsgren, President & CEO, Intracorp Projects Ltd.

  • Conasys’ platform will allow us to deliver an unparalleled home ownership experience. The information our homeowners will have access to is both relevant and detailed, and made available via an incredibly engaging and easy-to-use platform. It will encourage a better understanding of the home, which will allow our customers to better enjoy their investment.

    https://constellationhb.com//images/default-source/default-album/ameet-johal.png?sfvrsn=0

    Ameet Johal, Director of Sales and Marketing

  • The Conasys platform will positively impact almost all facets of our business, from how we engage and interact with our homeowners to how we are perceived as an industry innovator. But more importantly it will allow us to provide an enhanced home ownership experience and allow our residents to better understand and enjoy their home

    https://constellationhb.com//images/default-source/default-album/chris-colbeck.png?sfvrsn=0

    Chris Colbeck, VP Sales & Marketing

  • Our vision for customer service is providing easy to use, instant access to information that will readily answer homeowner questions on the operation and warranty of their new home. We believe the Conasys system will fit the needs and wants of today’s buyer.

    https://constellationhb.com//images/default-source/default-album/randy20fd88417cb3682fb0a7ff0000918585.png?sfvrsn=0

    Randy McConnell, Construction Manager

  • https://constellationhb.com//images/default-source/default-album/don-forleen.png?sfvrsn=0

    Intracorp is committed to providing an extraordinary experience to our Homeowners.  Our partnership with CONASYS and its Homeowner Portal platform adds to this experience, providing a market leading tool for Homeowners to have an always-available, resource for accessing information on their individual home. 

    Don Forsgren, President & CEO, Intracorp Projects Ltd.


    https://constellationhb.com//images/default-source/default-album/ameet-johal.png?sfvrsn=0

    Conasys’ platform will allow us to deliver an unparalleled home ownership experience. The information our homeowners will have access to is both relevant and detailed, and made available via an incredibly engaging and easy-to-use platform. It will encourage a better understanding of the home, which will allow our customers to better enjoy their investment.

    Ameet Johal, Director of Sales and Marketing

  • https://constellationhb.com//images/default-source/default-album/chris-colbeck.png?sfvrsn=0

    The Conasys platform will positively impact almost all facets of our business, from how we engage and interact with our homeowners to how we are perceived as an industry innovator. But more importantly it will allow us to provide an enhanced home ownership experience and allow our residents to better understand and enjoy their home

    Chris Colbeck, VP Sales & Marketing


    https://constellationhb.com//images/default-source/default-album/randy20fd88417cb3682fb0a7ff0000918585.png?sfvrsn=0

    Our vision for customer service is providing easy to use, instant access to information that will readily answer homeowner questions on the operation and warranty of their new home. We believe the Conasys system will fit the needs and wants of today’s buyer.

    Randy McConnell, Construction Manager

  • https://constellationhb.com//images/default-source/default-album/don-forleen.png?sfvrsn=0

    Intracorp is committed to providing an extraordinary experience to our Homeowners.  Our partnership with CONASYS and its Homeowner Portal platform adds to this experience, providing a market leading tool for Homeowners to have an always-available, resource for accessing information on their individual home. 

    Don Forsgren, President & CEO, Intracorp Projects Ltd.

  • https://constellationhb.com//images/default-source/default-album/ameet-johal.png?sfvrsn=0

    Conasys’ platform will allow us to deliver an unparalleled home ownership experience. The information our homeowners will have access to is both relevant and detailed, and made available via an incredibly engaging and easy-to-use platform. It will encourage a better understanding of the home, which will allow our customers to better enjoy their investment.

    Ameet Johal, Director of Sales and Marketing

  • https://constellationhb.com//images/default-source/default-album/chris-colbeck.png?sfvrsn=0

    The Conasys platform will positively impact almost all facets of our business, from how we engage and interact with our homeowners to how we are perceived as an industry innovator. But more importantly it will allow us to provide an enhanced home ownership experience and allow our residents to better understand and enjoy their home

    Chris Colbeck, VP Sales & Marketing

  • https://constellationhb.com//images/default-source/default-album/randy20fd88417cb3682fb0a7ff0000918585.png?sfvrsn=0

    Our vision for customer service is providing easy to use, instant access to information that will readily answer homeowner questions on the operation and warranty of their new home. We believe the Conasys system will fit the needs and wants of today’s buyer.

    Randy McConnell, Construction Manager

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